Public Works Targeting Potholes, Asking for Public Help

Pothole repair

It’s that time of the year: the birds are singing, the Sox are in spring training, the flowers are sprouting and — the potholes along Boston streets are threatening to eat us alive. 

Last week, Mayor Thomas Menino announced a concerted effort by the Boston Public Works Department to fill potholes that appeared over the winter. In addition, the department is asking for residents’ help to identify problem spots on the roads. 

 “Boston’s residents deserve a smooth ride,” said Mayor Menino. “Our city works best when everyone works together. With residents help we can identify and repair potholes more quickly than if Public Works did it alone.”

Residents can report potholes using the Citizens Connect app, calling the mayor’s hotline at 617-635-4500, filing a request online, or tweeting to @NotifyBoston with the hashtag #spotholes.

You can also keep track of the city’s progress, and the number of potholes filled, at the Boston@Work Tumblr page (  The site will feature a tally of potholes filled during this two weekcampaign, a map of all open and closed pothole cases, and pothole themed images and art. 

“Filling potholes is our most important task each spring,” said Joanne Massaro, commissioner of Public Works. “Our inspectors and patch crews work extraordinarily hard to repair our roads. Citizen reports aid our efforts tremendously, allowing us to fill potholes more quickly.”

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